Mindfully Therapy & Psychiatry - Anderson, Cincinnati OH

“Would give 0 if possible. I have gone through them twice for therapy the therapist themselves are amazing the company however is not. Both my insurance and I have had to call their billing department multiple times and got nothing but a run around. This has escalated to the point where my insurance is having to handle everything on their side by request due to mindfully billing absolutely refusing to help. EDIT: after reviewing recent reviews it seems like this is an ongoing issue that they are fully aware of. That their billing department is no help. Honestly wonder if they’re doing this on purpose because they know we are struggling.”

“This is by far one of the worst experiences I have ever had. This place is not here for you, they are here for your money. Out of four meetings with this place, two of the meetings were in a public setting. Then on my forth meeting while I was having issues, the doctor informed me this would be our last meeting and then what does mindfully do..... I can tell you they didn't reach out and try to help me. They essentially dropped me and didn't assign another doctor a date or anything. So the next time I hear from them, is me owing them my co-pay. Nevermind your complaints and if you don't we will send it to collections. DO NOT COME HERE, THEY JUST WANT YOUR MONEY. THEY DONT CARE ABOUT YOU!!”

“Waited 3 months to come in at 12:30p today May 11th…the door was locked for 15 solid minutes while i knocked with no answer. Fast forward to finally getting seen…the nurse tells me shes just assessing for the actual provider who will see me in 4-6 weeks. I need real serious help and medication changes. This place is disgusting 🤮 the nurse was more concerned about who put me on adderall 2 years ago instead of the Akathisia (which she had no idea what that is) that ive been having from my mood stabilizer. Thanks again id rather withdraw from vraylar than deal with that nurse ever again. Pretty sure her name was Courtney but i would have to look at my records, she should find a new line of work.”

“I have been seeing Keight since 2022 and followed them from their previous practice to Mindfully. I have so many wonderful things to say about them, but if I wrote all of them this review would be a novel - so I’ll stick to the highlights. In our time together, I have felt genuinely seen as a client and not just a number. When times got tough, Keight was always there to help me through them, even when it meant a little tough therapist love and making me work through the things I didn’t want to touch with a 10ft pole. I feel as though I have been given the tools I was lacking to cultivate a healthy and beautiful life for myself and without their guidance and support over some of the hardest times in my life, I’m truly not sure where I would be today. Their compassion and professionalism is something many people lack in this world and if everyone had just an ounce of theirs, this world would be a far better place. As far as Mindfully itself is concerned, the scheduling and billing process has always been easy and user friendly and the parking/accessibility to the building is great.”